Propriotec joins Quant Technology Group and merges with YourPropFirm.Read the announcement
AI AgentsAuto-Resolve · Ops Copilot

Agents that resolve the boring 70%. Humans handle the rest.

Auto-resolution for support, payouts, risk-review and onboarding, combined with an ops copilot that lets your team query, trigger and audit operations in plain language.

QTG/COMPONENTS/DATA & INTELLIGENCE/AI AGENTS
LIVE
CAPABILITIES

Inside AI Agents.

Six surfaces that make AI Agents feel less like a feature list and more like an operating environment for the work this team actually does every day.

AUTO

Auto-resolution

Tier-1 support, low-severity risk flags, KYC retries and standard payouts, handled by agents, audited end-to-end.

  • , Tier-1 CX
  • , Low-severity risk
  • , KYC retries
COPILOT

Ops copilot

In-app, in-CRM, in-BI copilot. "Show me payouts blocked > 24h, with cluster flags, last 7 days."

  • , Plain-language
  • , Cross-product
  • , Trigger actions
TRIAGE

Triage & routing

Smart triage to the right human, the right time, based on tier, region, and product.

  • , Tier-aware
  • , Region-aware
  • , Product-aware
GUARDS

Operator guardrails

Hard limits on what agents can resolve unsupervised, by amount, severity, region, and trader tier.

  • , Auto-limits
  • , Severity gates
  • , Tier gates
AUDIT

Auditability

Every agent action is logged with input, model version, decision, and reversibility.

  • , Reversible
  • , Versioned
  • , Auditable
TRAIN

Operator-tuned

Agents tune to your playbooks, your tone, your escalation logic, not generic LLM defaults.

  • , Per-operator
  • , Playbook-aware
  • , Tone-tuned
FLOW

End-to-end, observable, addressable.

Where AI Agents sits in the lifecycle, and why each stage is measurable, not implied.

01STAGE 01

Receive

Ticket, alert, payout, breach event flows in.

12.4M / mo
events handled
02STAGE 02

Classify

Severity, tier, region, intent classified.

<200ms
classify
03STAGE 03

Gate

Operator guardrails: amount, severity, region.

Configurable
gates
04STAGE 04

Act

Auto-resolve · or escalate to a human with full context.

68%
auto-coverage
05STAGE 05

Log

Every action versioned, reversible, auditable.

Reversible
all actions
06STAGE 06

Learn

Operator playbook tuning · agents improve.

Per-operator
tuned
↓ AGENT FLOW ↓
SPOTLIGHT

Plain-language operations across the whole stack.

"Find payouts blocked > 24h with cluster flags, last 7 days, and queue them for senior review." The copilot reads CRM, Risk, Payouts and BI, runs the query, and triggers the action, with the audit trail of an experienced ops person, not a one-off script.

OPS COPILOT

Plain-language operations across the whole stack.

"Find payouts blocked > 24h with cluster flags, last 7 days, and queue them for senior review." The copilot reads CRM, Risk, Payouts and BI, runs the query, and triggers the action, with the audit trail of an experienced ops person, not a one-off script.

  • ,
    Cross-product reads
    CRM · Risk · Payouts · BI
  • ,
    Trigger actions
    With operator-defined guardrails
  • ,
    Audit-trailed
    Every action versioned and reversible
  • ,
    Playbook-aware
    Agents follow your runbooks, not LLM defaults
apps / ai-agents · auto-resolveLIVE
Auto-resolved
12,438,210
Coverage
68.0%
Median resolve
42s
Human override
100%
EVENT BUS · TKT · PAY · KYC · RSK
classify → gate → resolve · 12.4M / mo
TKTPAYKYCRSKCLASSIFY+ GATEAGENTAUTO-RESOLVEHUMANESCALATE
RESOLVED · LAST 4
TKTTier-1 support · payout status · Auto-reply · payout T+1AUTO38s
PAYStandard payout · €1,800 · SEPA · Approve · within tier guardrailsAUTO44s
RSKLow-severity drawdown flag · Mark reviewed · log to BIAUTO29s
OPERATING SCALE

AI Agents, in numbers.

A snapshot of where AI Agents runs at production scale across QTG operators.

Auto-resolved12.4M / moevents
Coverage68%of eligible volume
Median resolve42sp50
Human override100%always available
CONNECTED TO

How AI Agents composes with the rest of QTG.

Components aren't bolted on per platform. They share one identity, one event bus, and one reporting plane. Adopt one. Plug in the next.

QuantCX
Where AI Agents ship for support.
Open
Risk & Rules Engine
Auto-triage low-severity flags.
Open
Payments & Payouts
Standard payout auto-handling.
Open
Business Intelligence
Copilot reads BI directly.
Open
PARTNER WITH QTG

Build the Next Generation of Trading Infrastructure with Us.

Whether you’re launching a Prop Firm, scaling a Broker, or rebuilding a Fintech Platform, QTG can move fast and ship the systems you need.